Effective Date: 22. December 2024
At seocoyote, we take the privacy of our users seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services. This Privacy Policy applies to all users of our services and is in compliance with the EU General Data Protection Regulation (GDPR) and Swiss data protection law.
1. Data Controller
seocoyote is the data controller responsible for the processing of your personal data. If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
seocoyote
Email: [email protected]
2. Personal Data We Collect
We collect and process personal data in the course of providing our services. The types of data we collect include:
- Contact Information: Name, email address, phone number (if provided)
- Technical Data: IP address, browser type and version, time zone, location, browser plug-in types and versions, operating system, device type, and other diagnostic data.
- Usage Data: Information about how you use our website, including page views, clicks, and interactions on our site.
3. Purpose of Data Collection
We collect personal data for the following purposes:
- To provide, maintain, and improve our services.
- To analyze website usage and improve user experience.
- To communicate with you, including responding to your inquiries.
- To comply with legal obligations.
4. Legal Basis for Data Processing
We process personal data based on the following legal grounds:
- Consent: By using our services, you consent to the collection and processing of your personal data as described in this Privacy Policy.
- Contractual Necessity: We process your data to fulfill our contractual obligations with you.
- Legitimate Interests: We process your data for legitimate business interests, such as improving our services and ensuring security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as Microsoft Clarity and Google Analytics) to enhance user experience and gather information about website usage.
- Google Analytics: We use Google Analytics to track website traffic and usage patterns. Google Analytics collects data such as IP addresses, browser types, and pages visited. This information is used to improve our website and services. You can read Google's privacy policy here: Google Privacy & Terms.
- Microsoft Clarity: We use Microsoft Clarity for session recording and user behavior analytics to improve the user experience on our website. Clarity collects information about user interactions, such as mouse movements, clicks, and scrolling behavior. You can learn more about Clarity’s privacy practices here: Microsoft Clarity Privacy.
6. Data Storage and Security
Your data is hosted in Switzerland, and we take appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. All personal data is stored in secure systems hosted within Switzerland, ensuring compliance with both Swiss and EU data protection laws.
Although the front-end website files are hosted with Cloudflare, all user data is only hosted in Switzerland.
7. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with the following service providers who help us operate our website and provide our services:
- Google Analytics: For website analytics and performance tracking.
- Microsoft Clarity: For session recording and behavior analytics.
These third-party providers may process your personal data on our behalf, but they are prohibited from using the data for any other purpose.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Under the EU GDPR and Swiss data protection law, you have the following rights concerning your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data under certain circumstances.
- Right to Restriction of Processing: You can request the restriction of processing of your personal data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data under certain circumstances.
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your data at any time.
To exercise these rights, please contact us at [Insert Contact Email].
10. International Data Transfers
Although your data is hosted within Switzerland, please note that Microsoft Clarity and Google Analytics may process data in countries outside Switzerland. However, both services ensure compliance with EU and Swiss data protection laws through standard contractual clauses and other appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. The updated policy will be effective immediately upon posting, unless otherwise stated.